Returns & Exchanges

Our Return Policy

If you are not completely satisfied with your purchase, you may request a return within the eligible return period.

Return Eligibility

To be eligible for a return or exchange, items should meet the following conditions:

• Items must be unused and unworn.
• Items must be in their original condition.
• Original tags and labels should remain attached where applicable.
• Items should be returned with their original packaging where applicable.
• Proof of purchase or order information may be required.

Items That Cannot Be Returned

Certain products may not be eligible for return or exchange for hygiene, safety, or other reasons.

• Items that have been worn or used.
• Items that are damaged due to customer use.
• Items without required tags or labels.
• Items returned outside the applicable return period.
• Products identified as non-returnable at the time of purchase.

How to Request a Return

The return process is designed to be simple. Follow these steps to get started.

Exchanges

Exchanges may be available for eligible products and sizes, subject to stock availability.

If the requested replacement item or size is unavailable, our customer care team will explain the available options.

Refunds

Once a returned item has been received and inspected, we will process the applicable refund according to the original payment method and our return policy.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include your order number and, where appropriate, photographs of the item so our team can investigate the issue and assist you.